Privacy

In 2018 the General Data Protection Regulation, AVG, came into effect in Europe. This (European) regulation (GDPR) aims to offer citizens extra protection in the area of privacy. Of course MOCCO will also comply with the requirements of this regulation. If you would like more information about our privacy policy, please contact us.

PRIVACY AND COOKIE POLICY

As a visitor of MOCCO on the website, as a customer and when you place an order with MOCCO, you naturally want your data to remain private. A fair point if you ask us. We therefore do everything we can to process and secure this data carefully.


IDENTITY AND CONTACT INFORMATION

MOCCO | Made Of Cotton Co.

By

Living2Give VOF

Strakonicestraat 11
3402 SP IJSSELSTEIN
The Netherlands

info@mocco.nl

 

WHAT DATA DO I LEAVE?

If you place an order, there is an agreement. We hereby ask you for the following information:

your name;

(billing address;

phone number;

e-mail address;

and your payment details.

We only use this information when processing the order placed by you, unless you have given us permission to use your data for other purposes, mentioned in this statement, such as receiving newsletters, mailings and / or creating a account.

 

ON WHAT BASIS AND FOR WHAT PURPOSES ARE THESE PERSONAL DATA COLLECTED?

Performance of our agreement:

  • When ordering
  • On delivery
  • When returning
  • To be able to call / e-mail / write to you if this is necessary for the execution of the agreement
  • When contacting our customer service

 

 Your permission is needed:

  • For creating / registering an account
  • To provide you with information in my account
  • For sending our newsletters, mailings and other advertisements via email, social media or post
  • When you visit mocco.nl, mocco.shop, mocco.de
  • So that we can remember your preferences and provide you with appropriate advice, using your IP address
  • To improve our services
  • To inform you about changes in legislation and services.

 

Legal obligation

  • If MOCCO is legally obliged to do so, for example when we suspect fraud;
  • In connection with legal retention obligations.

 

STORAGE PERIOD

We will not keep your data longer than is strictly necessary to realize the goals for which your data is collected. Insofar as there is an administrative and / or legal retention obligation, we will keep your data during that period.

 

COMMUNICATION

When you send MOCCO an email or other message, it will be included in our email archive and stored in accordance with the legal retention obligation. Sometimes we ask for your personal data that is relevant to the situation in question. This makes it possible to answer your question and carry out any additional processes.

Stay informed

In addition to the information on our website, we can inform you as a customer via three channels of new items / collections, offers, promotions or other information. These three channels are as follows: by mail, by social media or by post.

Curious?

We offer a newsletter to customers who would like to be the first to know about new items, offers, promotions and / or other information. Every newsletter has a link where you can unsubscribe. You will not receive newsletters from MOCCO without your permission.

 

SHARING DATA

We did not and we will not in the future. MOCCO does not sell your data to third parties. We only share your data if this is necessary for:

The execution of our agreement with you as a customer;

Improve your shopping experience;

Send a newsletter (if you are subscribed to our newsletter);

Or to comply with the legal obligation.

For example to delivery services, payment partners or IT service providers. We have strict agreements with them to guarantee the privacy rules here too. If we share personal data with third parties, a processor agreement always precedes this. We take into account an appropriate level of security, in which confidentiality of your data is guaranteed.

Clear agreements have been made with all the companies with which we cooperate. We have concluded and recorded processing agreements.

 

SEE, ADJUST, DELETE

If you have questions or doubts about your personal data, you always have the right to ask us which personal data of yours are stored in our data files and for what purpose. If you believe that these personal data are not (longer) correct or complete, you can request us to supplement, correct or delete your personal data. You can of course email us about this (info@mocco.nl).

 

WITHDRAWAL OF CONSENT

Insofar as we have collected your data on the basis of your permission, you have the right to withdraw the permission you have given. This does not affect the lawfulness of the processing based on your consent before the withdrawal.

 

SAFETY FIRST

MOCCO takes the protection of your data seriously and takes appropriate (security) measures, both organizational and technical, to prevent misuse, loss, unwanted disclosure and unauthorized modification of and / or unauthorized / unauthorized access to your personal data. If you have the impression that your data is not properly secured, or if there are indications of abuse, please contact us.

We are of course happy to help you, but in addition you always have the right to file a complaint with the supervisory authority (Dutch Data Protection Authority).

 

LINKING

This privacy statement does not apply to other websites, which are linked to mocco.nl by backlinks. We cannot guarantee that other parties will handle your personal data in a reliable manner. Mocco.nl may also contain links to other websites and / or services. MOCCO is not responsible for the content of these websites or for the privacy protection on these websites. We therefore advise you to always read the privacy statement of the relevant website.

 

AMENDMENT TO THE PRIVACY STATEMENT

We can change and / or supplement this privacy statement. Please consult this privacy statement regularly so that you are aware of any changes. This privacy policy was last changed on December 13, 2018.

 

COOKIE POLICY

What is a cookie?

These are simple text files that are stored in the memory of your computer or mobile device when you visit the MOCCO website.

Why do we use cookies?

We carefully store your preferences through cookies, such as the items you have placed in your shopping cart or information that you have included in an order form.

Which cookies do we use?

We distinguish between functional cookies and tracking cookies. The functional cookies ensure that our website works optimally during your visit. This means that your items in your shopping cart are remembered, you have the option to save your login details, and your browser settings are saved, so that you can view the website optimally per device.

Tracking cookies ensure that we can make your experience on the MOCCO website even better in the future. By collecting data about how our visitors experience the website through Google Analytics, we can make improvements and make the website even more user-friendly.

Would you rather not receive cookies?

Which can! In your browser you can set not to receive cookies. Please note that this will make our website less user-friendly.